AA #Covid-19 Confident Accreditation

The safety of our guests and housekeeper is of the upmost importance to us. In light of this, Flag Cottage reopens with the government/industry confirming provision of "Covidsafe" accommodation for you to relax and enjoy your holiday. Flag Cottage has been awarded the AA #COVID-19 Confident accreditation.

Booking

To give customers extra flexibility, we have changed the balance due date for bookings that take place this year, to just four weeks before your holiday is due to start. Should your holiday dates be affected by future lockdowns or public health measures leaving you unable to travel you would at that point have the option of postponing your trip by up to a year.

Arrival and Departure times

We pride ourselves and thank Jo for her dedication to our 100% cleanliness rating (VisitEngland) but in addition to a full clean, there will now be a ‘second clean’ with a virucidal sanitiser for all surfaces, particularly high touch points such as handles, switches, keys and remote controls. Additionally, there will be a steam clean of curtains and upholstery. Therefore, the entry time for new guests will now be 4pm and time to leave we would request as 10am if at all possible.

Departure Requests

1) We will provide dirty linen bags in the bedrooms if you would be so kind as to remove and place all duvet covers, pillowcases, sheets and towels within these bags for Jo to just pick up and take away. Not just bedlinen will be changed, but all mattress & pillow protectors too.
2) Please place all rubbish in the outside bins.
3) Any maps, books, DVDs or alike that you touch, please do not return to the shelves but place in the empty basket provided by the bookcase and we will disinfect/replace.

In the unlikely event during your holiday that you develop Covid-19 symptoms you should follow the government advice. All local surgery and nearest hospital numbers available in the cottage information book and also please keep us advised of all follow up outcomes.

All crockery, glassware, cutlery, pans have to be washed in the dishwasher on a high temperature setting.

All toilet rolls, kitchen roll, food items provided will be individually wrapped and hand sanitiser, disinfectant spray, wipes and gloves will be available in the cottage. Please bring your own masks as you will now need them for the shops.

The PASC (Professional Association of Self Caterers) Protocol will be available in the cottage.

 

 

"a home away from home for our guests and ourselves!"

 

 

 

 

covid-19 compliance